Privacy Policy

Last Updated: May 19, 2026

At ThanniGo Technologies ("we," "us," or "our"), we value your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use the ThanniGo mobile application and website.

1. Information We Collect

To provide a seamless hyperlocal experience, we collect the following:

• Identity Data: Name and profile information.
• Contact Data: Phone number and email address for OTP verification and order updates.
• Location Data: Precise GPS location to show nearby shops and enable delivery tracking.
• Transaction Data: Details of orders you place and payments processed via our secure partners (Razorpay/Cashfree).

2. How We Use Your Data

Your data is used strictly for operational purposes:

• Verifying your account via OTP.
• Connecting you with nearby drinking water suppliers and local shops.
• Enabling real-time tracking of your delivery partners.
• Providing support and handling refunds/cancellations.

3. Payment Security

ThanniGo does not store your credit card or bank details. All payments are processed through PCI-DSS compliant payment gateways. We use encrypted channels to communicate with these providers to ensure your financial data remains secure.

4. Data Sharing

We share your name, phone number, and delivery address with the Shop Owner and Delivery Partner assigned to your order. We do not sell your personal data to third-party marketing agencies.

5. Your Rights

You can request to view, update, or delete your account data at any time by contacting our support team at support@thannigo.com.